Return & Refund Policy
Return your order in its original packaging within 7 days, together with your Art Tree Pte. Ltd. invoice for either an exchange or a full refund.
Refunds will be issued to the card that payment was made with. Return requests must be done by the same person that made the order.
Our 7-day return policy does not apply to incorrect self-assembly, sales/promotion products, "Pre-Loved" products, used products, damaged items resulting from misuse, abuse, normal wear & tear and products damaged after receipt of delivery.
Simply write-in to gifts@arttree.com.sg for a return request, and send the items down together to our retail located at 2 Leng Kee Road, #03-04 Thye Hong Center, Singapore 159086.
Upon receipt, our Returns Department will process the item and get in touch with you within 1-3 weeks. Only items that are received in their original condition will be processed.
Refunds will be issued to the card that payment was made with. Return requests must be done by the same person that made the order.
Our 7-day return policy does not apply to incorrect self-assembly, sales/promotion products, "Pre-Loved" products, used products, damaged items resulting from misuse, abuse, normal wear & tear and products damaged after receipt of delivery.
Simply write-in to gifts@arttree.com.sg for a return request, and send the items down together to our retail located at 2 Leng Kee Road, #03-04 Thye Hong Center, Singapore 159086.
Upon receipt, our Returns Department will process the item and get in touch with you within 1-3 weeks. Only items that are received in their original condition will be processed.